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AI-powered maintenance

From incident to action.
In 3 seconds.

Describe a problem in plain language. AI classifies, finds the right contractor, and anticipates recurring failures. For your buildings, equipment, and installations.

Start for free See how it works →
14 jours gratuits Sans carte bancaire Données hébergées en Europe
app.anticips.io/dashboard
Incidents ouverts
12
↓ 3 this week
Taux résolution
94%
↑ +2% vs last month
Délai moyen
4.2h
Urgences prioritaires
Incidents récents — classifiés par IA
🔧 Fuite robinet salle 201 Plomberie Urgent
💡 Ampoule HS couloir 3ème Électricité Normal
❄️ Climatisation bureau 4 CVC Urgent
6
AI actions per incident
3s
to classify an incident
0
manual configuration
36
features
🔒
2FA + encrypted data

Office buildings · HVAC installations · Condominiums · Equipment fleets · Industrial · Hospitality · Healthcare

Avant

Your equipment maintenance is chaos

  • Reports come in by email, phone, sticky notes — nothing is tracked
  • Technicians arrive without context or history
  • No way to know which equipment breaks down most
  • The same problems keep coming back and no one anticipates them
Après Anticips

Anticips turns every report into intelligent action

  • A QR code, a link, or a sentence — AI handles the rest
  • The right technician is notified with full context
  • AI learns from every incident and detects patterns
  • Maintenance shifts from reactive to predictive
AI at every step

AI is not an option.
It's the engine.

In Anticips, artificial intelligence intervenes at every stage of an incident's lifecycle. Not as a gimmick — as the core of the system.

🤖

Report → AI understands

The occupant describes the problem in plain language. AI analyzes text and photos to identify type, urgency, and location. Multiple issues in one sentence? It splits them.

🤖

Classification → AI categorizes

Problem type, domain, urgency — AI classifies with zero prior setup. It adapts to your industry and learns from your history.

🤖

Routing → AI notifies

Describe your organization in one sentence. AI generates notification rules: right contractor, right site, right domain. In seconds, not hours.

🤖

Analysis → AI anticipates

AI cross-references history, recurrence patterns, and contractor performance. It produces recommendations: equipment to replace, underperforming contractors, seasonal trends.

🤖

Resolution → AI learns

Every resolved incident enriches the model. AI becomes more accurate, faster. Duplicates are detected and closed automatically.

🤖

Onboarding → AI configures

New contractor? AI deduces their domain. New industry? AI generates the matching problem type directory. Zero manual setup.

How it works

From description to action in 3 seconds

📱
01

Describe

Scan a QR code, open a link, or describe the problem in plain language. Add a photo.

🤖
02

AI analyzes & anticipates

Problem type, urgency, contractor — AI generates the ticket. It also detects recurring failures and recommends preventive actions.

✅
03

It's resolved

The right contractor is notified instantly. Tracking is automatic. Every resolution makes the AI smarter for tomorrow.

Anonymous reporting

Scan, report, done.

Place a QR code in your premises. Anyone can report an issue in 30 seconds — no account, no app.

  • ✓Unique QR code per site — stick it on the door, dashboard, or entrance
  • ✓Ultra-simple mobile form, no sign-up required
  • ✓AI analyses the description and creates the ticket automatically
  • ✓Location follow-up questions if needed, then confirm with one tap
A

Signaler un problème

Bâtiment Siège

📝 Description

"La porte du couloir ne ferme plus..."

🤖 Analyser avec l'IA →

Serrurerie > Porte

Élevée

Porte du couloir nord, problème de fermeture

✓ Confirmer le signalement

Everything you need

And nothing you don't

🧠

AI Classification

AI analyzes text and photos to classify every incident automatically. It learns from your history.

📷

Smart QR Codes

Every piece of equipment has its QR code. Anyone can report by scanning — no account, no app.

⚡

Multi-incident

"Leak in room 201 and bulb out in 3rd floor hallway" → AI creates 2 separate tickets. One message is enough.

🔔

Smart notifications

Describe your organization in one sentence. AI generates notification rules automatically: the right contractor, the right site, the right domain. Zero manual setup.

📊

Dashboard & KPIs

Resolution rates, response times, top issues, contractor performance — everything is measured.

🔗

REST API & Webhooks

Connect Anticips to your existing CMMS. Real-time bidirectional sync.

📁

Import & Historical analysis

Upload your incident CSV. AI analyzes it and delivers a report with health score and recommendations.

🔮

Predictive maintenance

AI detects recurring failure patterns across your equipment and recommends preventive actions before things break. Every incident makes it smarter.

🔐

2FA & Security

Email-based two-factor authentication, trusted devices for 90 days, mandatory password change on first login.

👥

6 roles & scopes

Owner, Admin, Manager, User, Maintenance Admin, Maintenance Contact — each role sees only what's relevant.

⏱️

SLA & contractor scoring

Response times, resolution delays, breach alerts. 0-100 score per contractor with 6-month trend.

🎓

Interactive tutorial

12-step onboarding guide. Users are operational in 10 minutes, no training needed.

Enterprise-grade security

Your maintenance data is sensitive. We protect it.

🔐

Two-factor authentication

6-digit code by email. Trusted devices for 90 days.

🏢

Data isolation

Dedicated database schema per client. No mixing possible.

🇪🇺

European hosting

Data encrypted in transit and at rest. GDPR compliant.

🚫

Zero tracking

No third-party cookies, no ads, no external analytics.

Built-in predictive AI

AI doesn't just classify.
It anticipates.

The Anticips dashboard continuously analyzes your incidents and generates actionable recommendations: equipment to replace, underperforming contractors, seasonal trends.

🧠

Predictive AI analysis

AI cross-references incident history, recurrence patterns, and contractor performance to produce alerts and recommendations ranked by severity: critical, warning, info, positive.

→ "Restrooms in Building 2: 53 incidents in 90 days — schedule complete replacement"
→ "AC unit office 201: 33 incidents — prepare for summer heat wave"
→ "Contractor shows 0% resolution rate — contact immediately"
→ "33% drop in incidents — trend is improving, document corrective actions"
anticips.com/dashboard
Screenshot of Anticips predictive analysis with AI recommendation cards
📊

Real-time KPIs

Four complementary views to manage your maintenance. Each chart updates in real-time as incidents are created or resolved.

📈

Evolution

Incidents created vs resolved over time

🏢

By site

Distribution across your buildings

🔧

By domain

Plumbing, electrical, HVAC, etc.

⚠️

By urgency

Critical, high, medium, low

anticips.com/dashboard/kpi
Screenshot of Anticips KPI charts: evolution, by site, by domain, by urgency
Critical

Restrooms Bldg 2: 53 incidents in 90d

Repeated repair costs far exceed the replacement threshold. AI recommends a full sanitary audit.

→ Schedule a sanitary audit this week

Warning

Contractor: 0% resolution rate

A contractor shows a 0% resolution rate on this month's interventions — compared to an average 142h response time.

→ Contact contractor and set a resolution deadline

Positive

33% drop in incidents

Monthly volume has dropped significantly after corrective actions. The trend confirms the effectiveness of measures taken.

→ Document actions and consolidate the preventive plan

🔧 Contractor portal

A dedicated space for your maintenance contractors

Give your external technicians targeted access to their incidents, SLA performance and monthly reports — without exposing your backoffice.

  • ✓ Dashboard with real-time KPIs and overdue alerts
  • ✓ Filtered list of incidents assigned to their team
  • ✓ Take ownership and resolve with photos and notes
  • ✓ SLA rate tracking by urgency level
  • ✓ Monthly reports exportable as CSV
Contractor portal

Active

3

SLA rate

94%

Score

87

🔴 Fuite climatisation
Tour A assigned
🟠 Éclairage défaillant
Bât. B in_progress
🟡 Porte automatique
Entrée open
Pro plan

Measure your contractors'
performance

Track response and resolution times for each contractor. AI calculates a 0-100 score and detects underperformance before it becomes a problem.

  • ✓ SLA compliance rate by contractor and urgency
  • ✓ Automatic 0-100 score (response + resolution + SLA)
  • ✓ Real-time alerts on breaches
  • ✓ 6-month trend chart
  • ✓ Objective data to renegotiate contracts
  • ✓ CSV report export

SLA · Score

30 derniers jours

Plumbing Express

Plumbing

92%

1.2h avg.

87

Engie Pro

Electrical · HVAC

78%

2.8h avg.

72

SOS Plumber

Plumbing

58%

4.5h avg.

41
Operational in 5 minutes

Import your entire fleet.
Be operational today.

One CSV file per data type. Anticips imports your sites, teams, and equipment in a single operation. No manual entry, no setup.

🏢

Sites & buildings

Import all your sites at once: name, address, city, zip code. Multi-site, multi-building, multi-floor. Your hierarchy is ready in seconds.

Nom;Adresse;Ville;Code postal
Site Rivoli;15 rue de Rivoli;Paris;75001
Site Opéra;8 bd des Capucines;Paris;75009
...
👥

Teams & contractors

Managers, technicians, external contractors — import them with their role, site, and company. Each one gets personalized access automatically.

Nom;Email;Rôle;Site;Entreprise
Jean D.;j.d@plomb.fr;tech;Rivoli;Plomberie Exp.
Marie M.;marie@client.fr;manager;Opéra;
...
🔧

Equipment

AC units, elevators, boilers, doors, restrooms — import your entire fleet with type, location, and reference. QR codes are generated automatically.

Nom;Site;Type;Bâtiment;Étage
Clim salle 201;Rivoli;CVC;Bât A;2ème
Ascenseur B;Rivoli;Ascenseur;Bât B;Tous
...

Why import instead of manual entry?

  • ✓ Operational in 5 minutes instead of 5 weeks of manual data entry
  • ✓ Errors are detected and fixable before import — no bad surprises
  • ✓ Missing entities (types, companies) are created automatically
  • ✓ Duplicates are detected and flagged — no double data
  • ✓ Start from your existing data: export from your current CMMS, import into Anticips
  • ✓ Zero setup: AI learns from your data from the very first import
1

Download the CSV template

A ready-to-fill template for each data type

2

Fill or export

Fill the template or export from your current tool

3

Upload and verify

Errors are displayed and fixable inline

✓

It's imported

Sites, teams, and equipment are ready. AI can start.

500

lines max per file

5 min

to be operational

0

setup required

Zero manual configuration

Notification rules
generated by AI.

Describe what you want to be notified about — AI automatically configures alerts by site, domain, and contractor. No line-by-line setup.

How it works

🏢

Set up your sites

Create your sites and buildings in Anticips

🔧

Add your contractors

Invite your companies and technicians

👤

Define contacts

Specify who should receive what for each site

🤖

AI generates the rules

Describe in plain language, AI creates the rules for you

Generated rules

Preview before confirming
Plumbing → Rivoli Site
Plomberie Express ★
Electrical → North Tower
Engie Pro ★
HVAC → Opéra Site
Daikin Service ★

AI confidence: 94% average

✓

12 rules created in 8 seconds — without a single line of manual configuration.

AI · Auto-resolve

No more duplicate incidents

When an issue is resolved, AI automatically detects identical open reports and closes them for you.

How it works

✅

An issue is marked as resolved

A technician closes the ticket in the backoffice.

🤖

AI scans open issues

It compares descriptions, equipment, and site to detect duplicates.

🔒

Duplicates are closed

Issues identified as duplicates are automatically set to "resolved".

✓

Less noise, fewer redundant tickets — your team focuses on what truly matters.

Anticips — Open issues
✓ Tap leak — Room B12
Resolved
🤖 AI detects 2 duplicates
⟳ Leaking faucet — B12
Auto-resolved
⟳ Water issue meeting room B12
Auto-resolved
Pro plan

Connect Anticips
to your ecosystem

Full REST API and real-time webhooks to integrate Anticips with your CMMS, ERP, or business tools.

🔗 REST API v1

Endpoints for incidents, sites, equipment, companies, domains. API key authentication. 60 requests/minute.

GET /api/v1/incidents?status=open
PATCH /api/v1/incidents/{id}
GET /api/v1/sites
GET /api/v1/assets?site_id=1

Full documentation provided · Incremental sync via updated_after

🔔 Webhooks

Receive a push notification on every incident creation or update. HMAC-SHA256 signature for security.

POST https://your-gmao.com/webhook
X-FM-Signature: sha256=...
{ "event": "issue.created", ... }

issue.created · issue.updated · Auto-retry · Disabled after 10 failures

Your brand, your interface

Anticips adapts to your visual identity and preferences.

🎨

Custom logo

🌙

Light / dark theme

🌍

Bilingual FR / EN

🔍 Analyse IA gratuite

Analyze your maintenance history for free

Upload your incident file (CSV). AI delivers a full report: equipment health score, recurring failures, contractor performance, preventive action recommendations.

Upload my history →

1 free analysis · No credit card required · Instant results

Simple, transparent pricing

14-day free trial, no credit card required

Starter

49 € /month

Save 20% · billed annually

  • 1 site
  • 100 incidents / month
  • 100 AI analyses / month
  • 50 QR codes
  • 3 imports / month
  • SLA monitoring
  • Full KPI dashboard
  • Email support
Start free trial
⭐ Popular

Pro

149 € /month

Save 20% · billed annually

  • 5 sites
  • 500 incidents / month
  • 500 AI analyses / month
  • 300 QR codes
  • Unlimited imports
  • REST API & Webhooks
  • Full SLA monitoring
  • KPI dashboard + AI Insights
  • Priority support
Start free trial

Enterprise

Custom

SLA dédié · Onboarding inclus

  • Everything in Pro
  • Unlimited sites
  • Unlimited incidents
  • Unlimited AI analyses
  • Unlimited QR codes
  • Custom SLA
  • Dedicated onboarding
  • Dedicated support
Contact us

QR reporting · no account needed · unlimited

Frequently asked questions

No. Anticips is a web app accessible from any browser. Occupants report by scanning a QR code — no account or install needed.
AI classifies every incident from day one using its facility management knowledge. Over time, it learns your equipment's specific patterns: which devices break down, which problems recur, what typical resolution times look like.
Yes. The REST API (Pro plan) syncs incidents with any CMMS. Webhooks notify your system in real-time on every change.
Each client has its own isolated database (multi-tenant schema architecture). Data is hosted in Europe, encrypted in transit and at rest.
Your account becomes read-only. Data is kept for 30 days. You can choose a plan anytime to restore full access.
Yes. Anticips adapts to anything that needs maintenance: office buildings, HVAC installations, boiler fleets, elevators, industrial equipment, condominiums. AI learns the specifics of each equipment type.
Yes. Anticips offers email-based 2FA, isolated databases per client (multi-tenant), data encrypted in transit and at rest, and no tracking cookies. Data is hosted in Europe.
Six roles: Owner (full access + billing), Admin (full access), Manager (day-to-day management), User (internal user), Maintenance Admin (contractor manager), Maintenance Contact (technician). Each role has an adapted scope.
Under 5 minutes. Import your sites, teams, and equipment via CSV, AI generates notification rules, and you're ready. A 12-step interactive tutorial guides you every step of the way.

Ready for predictive maintenance?

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